Interim Management
Thomas works inside B2B organizations to bring focus, structure and progress in situations where execution stalls or change needs to happen fast. He takes responsibility in situations where sales processes underperform, digital tooling is underused, or customer interactions are fragmented across teams and channels.
Customer Excellence in practice
As an interim manager, Thomas spans commercial strategy, digital sales and customer-facing execution, with Customer Excellence as a practical lens to set priorities and drive measurable impact.
This translates into a set of core commercial focus areas, each addressing a different part of the go-to-market execution.
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Commercial Strategy & Focus Defining where to play and how to win, using clear segmentation to focus resources on the right customers, markets, and opportunities.
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Digital Sales & Customer Processes Building digital sales and customer processes aligned to customer segments, simplifying complex value and enabling consistent, effective interactions.
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Value Propositions & Pricing Translating segmented customer and market insights into clear value propositions and pricing models that support sales and decision-making.
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Market & Customer Insights Converting market data and customer insights into actionable direction for sales, marketing, and leadership teams.
In interim roles, choices have to be made fast. What to fix first, what to leave as is, and where to invest time and effort. Thomas helps distinguish between activity and impact, ensuring short-term execution strengthens long-term customer relevance.
Driving digital commercial execution
A strong focus lies on digital sales enablement. This includes structuring customer-facing processes, improving how value is presented and sold, and implementing digital sales environments that support both sales teams and customers.
Tools such as interactive sales platforms play a key role in making complex propositions clearer, more consistent and easier to buy.
Ready to move forward
Interim assignments often require fast progress across strategy, digital sales and execution. Thomas helps organizations improve how value is presented and sold by aligning teams and embedding digital sales solutions that actually get used.
If this resonates, let’s explore whether there’s a fit.